We have identified the issue related to SMS for UAE region and are working to resolve it. Users have the option to use alternative auth methods, like Duo Push or VoIP. Please check back here or subscribe to updates for any changes.
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We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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We are aware that some customers are receiving an increased volume of unwanted spam submissions through public Smartsheet forms, even with reCAPTCHA enabled. Our teams have been actively investigating and deploying additional protections. We are observing a decrease in spam activity as we continue applying and evaluating further mitigations. Who is affected: Customers who use public forms that do not require login.
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Core Cloud Services - Content Delivery: Zscaler has detected an issue with Reporting and Logging on its zdxcloud.net Cloud. Customers may experience gaps in ZDX telemetry data.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Tue, 23 Jun 2026 00:24:34 UTCServices have remained stable since restoration, and we continue to closely monitor the environment to ensure ongoing stability. We will provide further updates as they become available.Update - Mon, 22 Jun 2026 18:56:58 UTCZscaler has implemented the necessary mitigation measures, and we are now able to see the live ZDX data.Update - Tue, 23 Jun 2026 00:24:34 UTCServices have remained stable since restoration, and we continue to closely monitor the environment to ensure ongoing stability. We will provide further updates as they become available.
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Duo Security
Amazon Web Services
Core Cloud Services - Content Delivery: ZDX Admin Portal – Reporting and Logging Delay
Zscaler Cloud
InComm Internet Site
Adobe Creative Cloud